Travel & Tourism Ticketing Gurgaon Full time Varies

Job Details

• Handling all reservation calls, sending the reservation voucher, replying to the mails
• Handling of operations for inbound tours.
• Designing itineraries, vacation packages, costing and hotel booking.
• Providing Support to Sales staff by providing all the data (quotations etc.) to them.
• Error free updating of the bookings made on the system
• Coordinating with the central operations team.
• Managing suppliers and effectively communicating with them.
• Coordinating with the accounts department for payments / remittances.

  • Experience: Min : 0 To Max : 1
  • No of positions: Varies
  • Key Skills: • Must possess strong technical skills.
    • Must have good written and oral communication.
    • Self-motivated and have excellent leadership skills.
    • Must be committed to providing excellent customer service.
    • Strong problem solving skills are required.
    • Capability to work in 24*7 environments.
  • Desired Profile: • Responsible for sustaining the customer satisfaction and overall quality of the concerned department.
    • Answers client inquiries and resolves client complaints.
    • Works closely with account retention and team to develop and maintain travel programs.
    • Anticipates situations conditions and suggests alternate courses of action to meet the demands of existing, new, changed and peak conditions.
    • Communicate and implement new policies and procedures of the company.
    • Responsible for all the day-to-day support and operation activities including providing hands-on technical troubleshooting to resolve production incidents in a timely manner.
  • Education: Diploma / MBA in Travel and Tourism

Contact Details

  • Name:    Sanyog Gupta
  • Email:    info@sgvoyages.com
  • Phone / Mobile:    + 91 124 4113161 / +91 9810030233.
  • Website:    www.sgvoyages.com
  • Address:   SCO 83, Sector – 22, Palam Vihar Road, Delhi NCR, Gurgaon – 122002, Haryana, India
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