Travel Support Associate - Voice Process

Travel & Tourism Consultant Chandigarh, Mohali & Panchkula Full time 15,000 INR - 50,000 INR

Job Details

Handling any functions like Fare Construction / Fare Audit / Refunds / Ticketing.
Experience of Amadeus / Sabre and World Span a Must.
Maintain accuracy of Information given and documented.
Adhere to standard operating procedures required.
Voice profile handling Inbound CS & Sales Calls from US customers.
Selling Air fare Packages to customers
Handling Post Booking queries like seat assignment / baggage inquiries / date change / cancellations.
First Call Resolution.
Dealing with customer queries and complaints
Providing advice about visas or passports
Managing Budgets
Maintaining Statistical and Financial Records.

  • Experience: Min : 0 To Max : 5
  • No of positions: Varies
  • Key Skills: Fluent English communication skills
  • Desired Profile: Fluent English communication skills.
    Attention to detail.
    Should be flexible to work in NIGHT.
    Should have minimum experience of 1 year with International BPO.
    Should be flexible for Inbound Voice Process.
  • Education: Undergraduate/Graduate/Freshers can apply.

Contact Details

  • Name:    Shashi Kant / Sanjeev Sharma / Sumriti / Gagandeep Gill
  • Email:    hr@geekexperthelp.com
  • Phone / Mobile:    0172-4661486 / 7087216800 / 9872388183 / 9878994304 / 7087088690
  • Website:    geekexperthelp.com
  • Address:   SCO-142-143, Level 2, Above DHL Office, Sector-34 A Chandigarh
 
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Address

SCO 255, Level I, Sector 44 C,
Chandigarh - 160047.
INDIA

Contact

+91 172 5052939
hr@jobszoomer.com

Timings

Mon-Fri 9am - 6pm
Sat 9am - 3pm
Sun Closed