Travel Support Associate

Travel & Tourism Ticketing Mohali Full time Varies

Job Details

• Voice profile handling Inbound CS & Sales Calls from US customers.
• Selling Airfare Packages to customers.
• Handling Post booking queries like seat assignment / baggage inquiries/ date change /cancellations.
• First Call Resolution dealing with customer queries and complaints

  • Experience: Min : 0 To Max : 1
  • No of positions: 50
  • Key Skills: • Excellent knowledge of GDS systems (Amadeus only).
    • Strong sales Skills
    • Ability to Interact, Communicate and Negotiate effectively
    • Sound Knowledge of US domestic and international travel trends
    • Willing to work 24*7 / Night Shifts
    • Should be flexible for inbound voice process.
  • Desired Profile: IATA Certification preferably
  • Education: Undergraduate/Graduate/Fresher’s can apply

Contact Details

  • Name:    Shashi
  • Email:    hiring@skybrowser.in
  • Phone / Mobile:    7087216800, 9878994304, 0172 297 0783
  • Website:    https://www.skybrowser.in/
  • Address:   ITBT, Building No. 878, JLPL, Sector 82, Mohali
 
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